Our Privacy Policy

Customer Information Collected

The information we receive depends on what you do when you visit our Sites. We do not collect or retain any personal information unless you choose to provide it to us. When you visit our Site, we may collect and store non-personally identifiable information such as:

Your geographic location and demographic data discerned by our analytics, the date and time you access our Site, and manner in which you reached our Site. This data is used to help us broaden our reach to other potential customers. It is only used internally unless you authorize otherwise.

Hero's Information Collected

The a11 Freight App includes a driver behavior monitor to determine driving patterns and behaviors while a delivery is in progress, collecting data such as speed, acceleration and deceleration, routes, and times of travel. No data is collected during non-delivery driving. This information can be used by a11 Freight to assess driving behavior to ensure safety and may be shared outside of a11 Freight with its insurance carriers, however no personal information will be collected or shared.

Information Disclosure We may disclose your personal information for the following purposes:

To our a11 Freight network to provide services to you. To organizations that perform services for us or on our behalf. including, without limitation, to provide customer service. process credit cards; conduct research, marketing or data processing, or to provide marketing or promotional services on our behalf To the extent that information is necessary to provide services to us. To protect the Site and our rights. to protect ourselves against liability or prevent fraudulent activity. or where it is necessary to permit us to pursue available remedies or limit any damages that we may sustain. In the event of or in connection with the sale, merger, spin-off or other corporate reorganization of our corporation,
where the information is provided to the new controlling entity in regular course of business,
If required to comply with a subpoena or warrant issued or an order made by a court,
person or body with jurisdiction to compel the production of information,
or to comply with the rules or court relating to the production of records. and If we believe in good faith that a law, regulation, rule or guideline requires it.

Data Security

To prevent unauthorized use, maintain data accuracy and ensure the appropriate use of information, a11 Freight put in place appropriate physical, electronic and administrative procedures to safeguard and secure information collected online. Your credit card data and information are not stored on our servers and use state of the art secure methods to ensure they cannot be obtained by any other parties.

Changes to Privacy Policy

We may change or supplement this Privacy Policy from time to time and we will post revised versions of this Policy on the Site. Privacy Policy changes will apply to the information collected from the date we post the revised Privacy Policy to the Site, as well as to existing information held by us.